return/exchange policy
return/exchange process
1. contact customer service at shop@kmarket365.com within 7 days of receiving the order
2. customer service will aid customer with the return process
3. customer service will contact customer when the return process is done
return/exchange policy
1. all returns must be processed with the steps above
2. mis-shipped, defective and damaged orders will be returned/exchanged without shipping charges
3. customers must pay for all shipping costs if it is a regular return
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