35. other type of baby room
Q:do you sell the Alzip woodly babyroom also? A:Hi, sorry we do not sell that item, only the plastic guards. Thank you,
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34. safety piece
Q:is the baby room come with he safety holder and string? if not, how long can i get them if I order? I am living in LA, California A:Hi, the babyroom does not come with the safety holder. It should be delivered to you within 1 week. Thank you,
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33. Delivery inquiry
Q:Hi, I just purchased this gate. Just wondering if you will be shipping during the holidays? Thank you. A:Hi, we shipped it out yesterday and it says that it will arrive to you by tomorrow. There can always be delays around the Thankgiving Holidays, but as of now it says tomorrow. Here is the UPS tracking # : 1Z1W8E500372511216 Thank you,
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32. 배송
Q:배송 얼마나 걸릴까요? 엘에이 지역입니다 A:안녕하세요, 주문하시면 1주일안에 받으시게됩니다. 감사합니다,
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31. 배송문의
Q:지금 주문하면 배송기간은 얼마나 소요되나요?? A:안녕하세요, 현재 재고가 없으며 대략 3주후쯤 입고가될거같습니다. 감사합니다,
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30. 240x140x4cm 매트에 맞는 사이즈인가요?
Q:240x140x4cm 매트에 맞는 사이즈인가요? A:안녕하세요, 네 SG 사이즈가 맞습니다. 현재 재고는 없는데 2,3주정도후 입고가될예정입니다. 감사합니다,
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29. 미끄럼방지패드 누락
Q:네,, 박스 버릴때 다 뜯어서 버렸는데 설명서 종이 조차 안들어 있었어요! 가드가 12개니까 24개 보내주심 되요 A:안녕하세요, 미끄럼방지패드만 다시 보내드립니다. 죄송합니다. 감사합니다,
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28. 부품(미끄럼방지패드) 누락
Q:안녕하세요 이번에 나머지 가드를 배송 받았는데 가드밑에 미끄럼 방지 고무패드가 들어 있더라구요,,? 이거 구매 했을땐 하나도 안들어 있었어요,, 어쩐지 조금만 만져도 가드가 흔들리고 밀리고 이상하다고 생각했어요 못받은 패드 보내주세요... A:안녕하세요, 아예 못받으신건가요? 몆개가 필요하신지 알려주시면 배송해드리겠습니다. 감사합니다,
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27. Missing Safety Pieces!
Q:I am also missing the 8 safety pieces and string. I am concerned that the play pen is not safe without them. Will you please send them to me as you did to other customers? A:Hi, if you are talking about the holder + string, it is actually optional and you would need to purchase them. Also we are waiting for new stock to come in from Korea so it should take some time. We want to let you know that the play pen is by default safe to use without them, it is just for extra stability from shaking. Thank you,
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26. Missing safety pieces
Q:I was told there would be safety pieces added to my order because they’re not on the English site but they are not in the box. Are they being sent separately? A:Hi, yes it is being shipped separately. We are sending them out this week. Thank you,
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